Google Play Policy Requirement
User Data Deletion Request
Request permanent deletion of data associated with your device or player profile in Ludo Masters.
How Data Deletion Works
In accordance with Google Play User Data policies, players of Ludo Masters published by Greymet Technology (Legal Entity: Techhaven) can request the removal of data tied to their device, PlayFab player profile, or linked Facebook account.
Types of Data Erased Upon Request:
- PlayFab player profile, coin balance, and match/statistics history.
- Linked Facebook account association (the Facebook account itself is unaffected).
- Support communications and ticket history.
- Associated Advertising ID mapping records (if logged during customer support).
How to Submit a Deletion Request
Method 1: Direct Email
Send an email from the account associated with your player profile to:
support@greymet.inPlease include your in-game display name/Player ID (visible on your profile screen) or device Advertising ID.
Method 2: Device Advertising ID Reset
To clear your ad profile on your Android device:
- Open device Settings
- Tap Google > Ads
- Tap Delete advertising ID
Processing Timeline: Data deletion requests are processed within 7 business days.Techhaven Compliance